18-19-20 February 2013 - 0000/00/00

Outlines:

  • Review definitions of concepts & objectives
  • Fast review of functions and sub-functions lists
  • Analysis Tools and methods, examples
  • Measurement Tools and methods, examples
  • Institutional organization and structural hierarchy, examples
  • Remuneration policies & scales, examples
  • Key Performance Indicators (KPI), examples
     

 

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